In a letter sent by General Manager Todd Corrie, Frankfort Utilities is warning the public to not flush disinfecting wipes, so-called “flushable” wipes, napkins or paper towels down toilets and to throw them away instead.

According to Frankfort Utilities, if residents continue to flush these type of products, the wastewater treatment plant will be overwhelmed and consumers would face in-home plumbing backups and blockages.

“Due to the COVID-19 outbreak, we are aware of the increased use of “flushable” wipes and flushing of non-flushable materials such as baby wipes, disinfecting wipes, napkins and paper towels,” Corrie wrote.

“While the ‘flushable’ wipes concern is not new to wastewater facilities, we are instructing our community members to pay extra attention to what they are using and flushing and remind you not to flush anything other than toilet paper. The wipes and paper towels do not break down like toilet paper and therefore clog systems very quickly.

“The COVID-19 outbreak concern has created additional stress and uncertainty for everyone, and while we understand that supply shortages exacerbate these stresses and challenges, it is important to keep in mind that flushing anything other than toilet paper can create expensive and unsanitary problems for homeowners and businesses,” he added.

“Flushing wipes (even those labeled ‘flushable’) and other non-toilet paper materials causes clogs, backups, equipment and pipe breakages, and in bad cases, can even force raw sewage back into peoples’ homes. The cost to repair these damages is unfortunately borne by individual homeowners or the public.”

As a reminder, the following products are NOT flushable and should be disposed of in a waste basket:

Paper towels


Kleenex and other tissues

Wet wipes/baby wipes (even those labeled as “flushable” wipes)


Feminine hygiene products


Those who have any questions or concerns may reach out to Frankfort Utilities at the Wastewater Treatment Plant at 659-4741.